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Stockholm, Sweden and San Francisco, USA (PRWEB) 3 May 2012
Rebtel, the largest mobile phone company Skype VoIP world, today after the results of a recent survey Call Quality announced the U.S. mobile users surveyed about their experiences with the carriers, smartphones and communications applications.
According to the study, there is much room for improvement between operators and handset manufacturers, with about 2 out of 5 (39%) of users surveyed stated that there were more than 5 missed calls per month, representing about 128 million subscribers. The study also showed that a clear association is calling very important for 89% of respondents, 84% of respondents said they are at least somewhat “rarely change because of poor quality phone say. 78% said they would likely support for the poor changing network performance.
The results of our first survey show the quality of calls to mobile users have high expectations of a clear connection during the interview, and 40% of U.S. mobile phone users live more missed calls per month, it is clear that the vectors and cell phone manufacturers have a long way to go and deliver the level of service to the customers demand and expect, says Rebtel CEO Andreas Bernstrom.
The following provides a breakdown of the survey results, with some of the highlights below:
men to remain faithful Gain vs. women prefer text
? The men are 90% more often (38% vs. 20%) with a mobile VoIP app as an alternative to their regular telephone carrier.
? Men have to pass a 20% response to be much more smart phones because of poor call quality (33% vs. 27%).
? Women are 47% more likely than men (44% vs. 30%) with a text messaging service as an alternative to their regular telephone carrier.
IPhone users
highest position in terms of customer loyalty, but many would be willing to move vehicles and smart phones
among smartphone users, iPhone users in last place in terms of the probability of change managers because of poor call quality (81.5%), followed by BlackBerry users (85.0%), followed Android users (86.0%). IPhone users were also the group of lower probability of change due to poor phone call quality, with approximately 30% of States that are not likely to change due to quality problems of the calls, followed by Android (18.7%), BlackBerry ( 17.5%).
In the complex, here’s how the responses were divided between the iPhone, Android, BlackBerry and U.S. average, when asked whether or not they are likely to change, support for the poor quality of the connection:
It is not likely to be
iPhone
= 18.5%
BlackBerry = 15.0%
Android = 14.0%
* U.S. average = 15.1% (representing 49.5 million mobile customers)
Likely
Android = 86.0%
BlackBerry = 85.0%
Other
= 83.3%
iPhone
= 81.5%
* U.S. average = 84.1% (corresponding to 275.8 million mobile customers)
: Here’s how the answers were iPhone, Android, BlackBerry and U.S. average, when asked if they or unsuitable material amendment smartphones were divided because of the poor quality of the connection
It is not likely to be
iPhone
= 29.0%
Android = 18.7%
BlackBerry = 17.5%
* U.S. average = 22.5% (representing 73.8 million mobile customers)
Likely
Android = 81.3%
BlackBerry = 82.5%
iPhone
= 71.0%
* U.S. average = 77.5% (corresponding to 254.2 million mobile customers)
search for alternatives to the services offered by carriers
When asked what types of mobile applications, respondents were more willing to use their minutes as an alternative to traditional carrier or data plan of service, said 34% (112M Americans), they would use an SMS service and 32 % (105m Americans) said they use mobile VoIP application. Social networking applications in third place with 18% (59M Americans), followed by instant messaging applications that receive 16% (52M Americans) followed reactions.
Heres
U.S. mobile users as projects were for sex, when asked what they would use to mobile applications outside the carrier plane’s data:
text messaging app:
Male = 30.6%
female = 43.6%
U.S. media. = 34.1% (equivalent to 111.8 million mobile customers)
mobile VoIP app:
Male = 38.3%
female = 19.6%
the U.S. media. = 32.0% (equivalent to 104.9 million mobile customers)
social networking app:
Male = 17.0%
female = 17.8%
U.S. media. = 17.6% (representing 57.7 million mobile customers)
instant messaging app:
Male = 14.1%
female = 19.2%
U.S. media. = 16.3% (representing 53.5 million mobile customers)
reasons that quality is important than the freedom
Here’s a breakdown of a whole as they relate to the most important reason is a clear connection is at least somewhat “important.
? I want to be able to meet my friends, family or significant other more than 46.9% (representative of 154 million U.S.) to hear
? I feel enough to pay the monthly fees you expect that a clear connection all the time 42.4% (representing the 139 million U.S.)
? I must have a clear connection, because the work, but it helps me to better my work to 6.8% (representing 22 million Americans)
? I need it in an emergency when I or someone else in need 3.9% (representing 13 million Americans)
Bernstrom further: Based on the high incidence of people who are willing, carriers and equipment due to the poor quality of the connection change words, I believe that we continue to see smartphone users to alternative media, such as IP Turn-messaging and mobile VoIP applications designed to optimize its links are to help, to achieve savings on their bills continuous mobile phone.
Rebtels
call quality survey was conducted on 6 March 2012 conducted by Survey Monkey, a service of the online survey, which questioned 992 mobile phone users in the United States.
* Note: According to the CTIA Trade Organization, there were about 328 million mobile customers in the United States in 2011. U.S. average for all mobile users, including non-smartphone owners are based.
About Rebtel ‘/ p>
Rebtel
is the largest mobile phone company Skype to the VoIP world. Today, Rebtel is growing rapidly with over 15 million users and a conversion rate of over 1 billion minutes per year. The company is on pace to hit $ 95 million revenue run rate by 2012. Rebtel users calling via smartphone applications or a desktop or another phone call to free or cheap international calls with two global data or one of the largest local networks for the number of worlds by calling 50 countries Rebtel to make. For more information or go to Rebtel to http://www.rebtel.com.
contact:
Eric Gonzalez
VSCpr
commissioned by Rebtel
eric (at) vscpr (dot) com
415.272.0836
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